TracyP Coaching Co.
Personal Information Protection Policy
TracyP Coaching Co. is committed to safeguarding the personal information entrusted to us by our clients. We manage your personal information in accordance with Alberta’s Personal Information Protection Act and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information.
This policy applies to TracyP Coaching Co. and its subsidiaries. The policy also applies to any person providing services on our behalf.
A copy of this policy is provided to any client on request.
Information Collection, Use, and Sharing
We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
The only information we may use to identify you is the information you provide voluntarily. For example, when you sign up for email updates, announcements, coming soon sessions, discovery call; you will be asked to provide your email address and other relevant contact information. This personal information is disclosed only to the authorized personnel who use it to process and respond to your request. While the personal information you send is secure once it reaches TracyP Coaching Co. server, it may not be secure in transit between your computer and ours.
By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of TracyP Coaching Co.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Clarity Call Form
We request information from you on our Clarity Call form. To reserve a call, you must provide contact information, like name, email address, phone number, etc. and basic information regarding your goals. This information is used for the Clarity Call and we will use this information to contact you.
What is personal information?
Personal information means information about an identifiable individual. This includes an individual’s name, home address and phone number, age, sex, marital or family status, an educational history, etc.
What personal information do we collect?
We collect directly from our clients only the personal information that we need for the purposes of providing services to our clients.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, or enter information on our site. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
Administer this website and enable your access to and use of website services
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
Collect payments from you
Supply to you services and products that you purchase
To send periodic emails regarding your order or other products and services.
Consent
We ask for consent to collect, use, or disclose client personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. Where express consent is needed, we will normally ask clients to provide their consent orally (in person, by telephone), in writing (by signing a consent form, by checking a box on a form, or electronically (by clicking a button).
How do we safeguard personal information?
Personal Information Protection Policy, revised October 2020; We make every reasonable effort to ensure that client information is accurate and complete. We rely on our clients to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases, we may ask for a written request for correction. We protect client personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure, or modification of personal information, as well as any unauthorized access to personal information. We retain client personal information only as long as is reasonable to fulfill the purposes for which the information was collected or for legal or business purposes. We render client personal information non-identifying, or destroy records containing personal information once the information is no longer needed. We use appropriate security measures when destroying client personal information, including cross-shredding paper records, and permanently deleting electronic records.
Access to records containing personal information
Clients of TracyP Coaching Co. have a right of access to their own personal information in a record that is in our custody or under our control, subject to some exceptions.
We do not sell or share our client list with any other entities. Customer information such as name, e-mail address, mailing address, phone number, and billing information is collected for the sole purpose of providing services described on this web site.
TracyP Coaching Co. limits the information we collect about our customers to what we need for internal business purposes only. On request we will provide you with access to the information we retain about you. We protect your information with appropriate safeguards and security measures.
Policy Changes
If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and or through a notice on the website home page the date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting our website and this privacy policy to check for any changes
Contact Us
We welcome any questions or comments regarding this Privacy Policy please contact:
TracyP Coaching Co.
Email: tracy@tracypcoaching.com
Effective as of October 1st, 2020